We want you to love your results. If Nectar Collagen Gummies are not right for you, our 60-day money-back guarantee makes it simple to get your money back. No stress, no fine print.
Collagen works with consistency, and consistency takes time. That is why we give you a full 60 days to try Nectar Collagen Gummies and decide for yourself.
If you are not happy for any reason, return your order within 60 days of the delivery date for a full refund of the product price. This applies even if the jar is opened and partly used. We would rather you actually try the gummies than leave a sealed jar sitting in a drawer.
There is no catch and no questions asked. You do not need to explain why, and you do not need to send back an unopened, untouched jar. Give the gummies a fair try, and if they are not for you, we will make it right.
Starting a refund takes one short email. Reach out to us at hello@wellnessproducts.shop and include:
Once we receive your request, we will confirm your order and reply with clear next steps, including a return address if a return is needed. Please start your request within the 60-day window so we can process it promptly.
After your refund is approved, we issue it back to the original payment method used for the purchase. There is no store credit workaround. Your money goes back where it came from.
We process approved refunds within a reasonable time, typically within 3 to 5 business days of approval. Once we send the refund, it usually takes another 5 to 10 business days for your bank or card provider to post it to your account. Exact timing depends on your financial institution.
If more than 10 business days have passed since we confirmed your refund and you still do not see it, please email us at hello@wellnessproducts.shop and we will help track it down.
If you need to send a jar back as part of your refund, the cost of return shipping is your responsibility. We recommend a low-cost tracked option so the package is easy to follow.
The exception is if your order arrived damaged, defective, or incorrect. In that case, the mistake is ours, and we cover the cost of any return or replacement. See the next section for how that works.
Every jar is packed with care, but shipping is not always gentle. If your order arrives damaged, defective, or incorrect, please contact us within a reasonable time of delivery so we can put it right quickly.
Email hello@wellnessproducts.shop with:
Once we confirm the issue, we will replace the item or issue a full refund, whichever you prefer. When the fault is on our side, you will not pay for return shipping or a replacement.
Nectar Collagen Gummies are sold as a simple, one-time purchase. There is no subscription, no auto-renewal, and no recurring charge. You buy a jar when you want one, and nothing bills automatically afterward.
Because there is no subscription, there is nothing to cancel and no recurring plan to manage. Each order stands on its own and is covered by the same 60-day money-back guarantee described above.
Our guarantee is meant to be generous, and we keep the conditions light. To keep it fair for everyone:
None of this is meant to make refunds harder. If your situation does not fit neatly into the notes above, email us and we will use common sense to sort it out.
Questions about a refund, a return, or your order? We are happy to help.
Nectar · wellnessproducts.shop
Email: hello@wellnessproducts.shop
[Registered business address]
We aim to reply to every message within one to two business days.